FAQ:

Q1. Can I have a sample order for solar light?

  A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

  A: Sample needs 3-5 days, mass production time needs 35-45 days.

Q3. Do you have any MOQ limit for solar light order?

  A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

  A: We usually ship by DHL, UPS, FedEx or TNT for less qty,It takes 3-5 working days to arrive. and    

      sea shipping also optional.

Q5. How to proceed an order for solar light?

  A: Firstly let us know your requirements or application.
      Secondly We quote according to your requirements or our suggestions.
      Thirdly customer confirms the samples and places deposit for formal order.
      Fourthly We arrange the production.

Q6. Is it OK to print my logo on solar light product?

  A: Yes. Please inform us formally before our production and confirm the design firstly based on our

      sample.

Q7: Do you offer guarantee for the products?

  A: Yes, we offer 1-3 years warranty to our products.

Q8: How to deal with the faulty?

  A: Firstly, Our products are produced in strict quality control system and the defective rate will be

      less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for

      small quantity. For defective batch products, we will repair them and resend them to you or we can

      discuss the solution including re-call according to real situation.