YAYE Quality Service:

A1. Can I have a sample order for led light?

 Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

A2. What about the lead time?

Sample needs 2-3 days,  Container Production Time needs 2-3 weeks

A3. Do you have any minimum Order Q'ty for the first cooperation?

    Any pcs Order Q'ty should be welcomed at any time.

A4. How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or Air. It usually takes 4-6 days to arrive. By sea is the best choice for Big Order, that because the shipping cost is the cheapest.

A5. How to proceed an order for any led light from YAYE?

First,  Let us know your requirements or application.

Second,  We quote according to your requirements or our suggestions.

Third, The Buyers confirm the samples details and arrange the payment first for formal order.

Fourth,  We arrange the production.

A6. Can you print the clients LOGO on the lamps and Cartons?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

A7: Do you offer guarantee for the products?

Yes, generally speaking, we supply 2/3/5 years warranty for your selecting.

A8: How to deal with the faulty?

First, Our products are produced in strict quality control system and the defective rate  will be less than 0.1%.

Second, Generally speaking, we will send you some parts free with your order shipping at the beginning,  free parts including some pcs LED Chips and some pcs LED Drivers, in case, the goods has a little problem and you can change it in time. Of course,  If the products have big problem about the quality, pls send some pictures and videos for our reference and  our engineers will analyze all the details of the quality problem carefully, we will replace them or refund if the problems are really caused by us. In a words, we must try our best to supply you best after-selling service at any time.


At last, If you want to know more details about our products and YAYE Company, pls send us your inquiries and We will reply you in 10-30 minutes. Thank you for your precious time.

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